We are confident in the quality of our products and want you to share the same assurance. That’s why we proudly offer a 2 years warranty on this product.
The warranty does not apply if the product is damaged or mishandled during training and etc!
What does this mean?
- Worry-Free Usage: If at any time during the 2 years of the collar any issues arise due to a manufacturing defect or material fault, we will ensure the product is repaired or replaced at no cost to you.
- Quality and Reliability: Our collar is designed and manufactured with the highest standards of quality, so you can be sure that your dog will always be safe and under control.
- Quick and Simple Solutions: In the event of any problems, just contact our customer service, and we will take care of everything needed.
How to claim the warranty?
- Contact us through our customer service at the email address: info@acstick.com
- Provide us with the details of the problem along with proof of purchase.
- Our experts will contact you as soon as possible with further instructions.
Warranty Conditions
- The warranty only covers manufacturing defects and material faults.
- It does not cover damage caused by improper use, neglect, or modifications to the product.
- The warranty is valid only for the original purchaser and is not transferable.
Our Guarantee of Your Satisfaction
We are here to provide you with the best products and services. We believe that our AC STICK™ will meet all your expectations and more. Your satisfaction is our priority, and that is why we offer this 2 years warranty as a testament to our confidence in the quality of our products.